OCM BOCES SUBSTITUTE CALL-IN SERVICE
WELCOME!

AUTOMATED PHONE SYSTEM: (315) 433-2640
DISTRICT NUMBER (for Text Message Job Offers ONLY): (844) 850-9650
WEBSITE: subserviceocmboces.eschoolsolutions.com
MOBILE APPS: For EMPLOYEES - Unified Talent / For SUBSTITUTES - SmartFind Express
Universal Mobile App District Code: NBFB

ALL users MUST be registered before accessing the website or mobile app platforms (see Welcome: How to Register & Set Up Website / Mobile App Access PDF).

Forgot logins? (see Forgot Login Guide PDF)

For more information about our service, subscribing districts, user guides, and tutorial videos,
please visit OCMBOCES.ORG/SUBSERVICE.

Need Assistance?
SUBSERVICE HELP DESK
Available Monday - Friday 6:00 am - 2:00 pm
PHONE: (315) 433-2606
EMAIL: subservice@ocmboces.org

Dear SubService Users,

We are pleased to announce that the technical issue affecting the SmartFind Express user interface has been resolved by our vendor, PowerSchool.

What this means for you:
The system has been restored to the modern design. If you were seeing the "Legacy" or older version of the site earlier today, your view should now be back to the updated configuration you expect.

This disruption was caused by a broad outage of the modern UI framework, which has now been fully corrected. PowerSchool is currently implementing measures to prevent this from occurring in the future.

If you are still seeing the older version, please try refreshing your browser or clearing your cache.

Thank you for your patience and flexibility throughout the day.

The OCM BOCES SubService Team